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Covid Policy


If you or anyone you’ve been in contact with in the past 14 days have tested positive for or shown symptoms of COVID or any related illness (fever, shortness of breath, dry cough, diarrhea, cold or flu-like symptoms, etc.), DO NOT CONTINUE WITH APPOINTMENT. It is extremely important that you are honest for the safety of yourself, your artist, and others. 

Due to the recent decline in Covid cases, temperature checks are no longer required upon entry and masks are optional. Your MUA, however, will have on a face covering for the duration of your appointment.

If you are showing any signs of illness upon arrival, be it Covid, a common cold, or anything else, you will be turned around and your appointment will be cancelled, regardless of negative covid test or vaccination status. No exceptions. 

Signs of illness include: 

  • Fever
  • Persistent Coughing
  • Watery eyes 
  • Sneezing
  • Runny nose

Additional reasons to cancel appointment: 

  • Pink eye 
  • Cold sore 
  • Strep throat 

Due to sanitation reasons, please only bring ONE (1) small personal item (wallet, purse, fanny pack, etc.) with you. No large items such as book bags, computer bags, outside food or drinks, etc., will be allowed inside and should be left in your vehicle. 

Thank you for your cooperation! If you disagree with any of the previously stated, please do not move forward with booking makeup appointment. As always, the safety of Shasta Shantel Makeup clients will remain priority.



Shasta Shantel Makeup products remain available for purchase. Under the direction of state and local officials, Shasta Shantel Makeup has implemented sanitation policies and practices to help prevent health risks that can arise from the handling and processing of online products. Rest assured, we are taking the necessary precautions that allow us to further mitigate these risks, so that you may shop safely and conveniently from your home.

As stated by local agencies, mail services, including our shipping partner USPS, will continue delivering despite coronavirus. We are currently processing orders at normal speeds. While we do not anticipate any delays in shipping times, some orders may arrive later than expected. Shasta Shantel Makeup is not responsible for any delays in delivery due to events beyond our control, including but not limited to, world-wide pandemics, weather, post office delays, or natural disasters. We are extremely grateful for your support during these unprecedented times and we remain committed to building lasting relationships with each and every customer.