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Covid Policy

We sincerely thank you for being a part of the Shasta Shantel Makeup family and hope that you and your loved ones are staying safe and well during these unprecedented times. With the current rise of covid cases, both locally and globally, it is our responsibility to enforce certain precautions. Please review our updated policies. 

 

MAKEUP APPOINTMENTS:

If you or anyone you’ve been in contact with in the past 14 days have tested positive for or shown symptoms of COVID or any related illness (fever, shortness of breath, dry cough, diarrhea, cold or flu-like symptoms, etc.), DO NOT CONTINUE WITH APPOINTMENT. It is extremely important that you are honest for the safety of yourself, your artist, and others. 

We are currently requiring masks and temperature checks upon entry and before services can begin. You will be met at entry with a thermometer to have your temperature taken and if your temperature reads 100.4 degrees or higher (degree determined by CDC and local health agencies), we will not be able to continue. 

If you are showing any signs of illness upon arrival, be it Covid, a common cold, or anything else, you will be turned around and your appointment will be cancelled, regardless of negative covid test or vaccination status. No exceptions. 

Signs of illness include: 

  • Fever
  • Persistent Coughing
  • Watery eyes 
  • Sneezing
  • Runny nose

Additional reasons to cancel appointment: 

  • Pink eye 
  • Cold sore 
  • Strep throat 

A new, disposable face mask will be provided for you to wear during the eye portion of your makeup application. Once we begin the face portion of your makeup, you will be allowed to remove your mask. Your mua will have on a face covering for the duration of your appointment. 

Due to sanitation reasons, please only bring ONE (1) small personal item (wallet, purse, fanny pack, etc.) with you. No large items such as book bags, computer bags, outside food or drinks, etc., will be allowed inside and should be left in your vehicle. 

Thank you for your cooperation! If you disagree with any of the previously stated, please do not move forward with booking makeup appointment. As always, the safety of Shasta Shantel Makeup clients will remain priority.

 

ONLINE PURCHASES:

Shasta Shantel Makeup products remain available for purchase. Under the direction of state and local officials, Shasta Shantel Makeup has implemented sanitation policies and practices to help prevent health risks that can arise from the handling and processing of online products. Rest assured, we are taking the necessary precautions that allow us to further mitigate these risks, so that you may shop safely and conveniently from your home.

As stated by local agencies, mail services, including our shipping partner USPS, will continue delivering despite coronavirus. We are currently processing orders at normal speeds. While we do not anticipate any delays in shipping times, some orders may arrive later than expected. ShastaShantel Makeup is not responsible for any delays in delivery due to events beyond our control, including but not limited to, world-wide pandemics, weather, post office delays, or natural disasters. We are extremely grateful for your support during these unprecedented times and we remain committed to building lasting relationships with each and every customer.